1. Introduction
Leadway Fire and Safety Services is committed to protecting the privacy and personal information of visitors to our website. This Privacy Notice explains how we collect, use, and protect personal data when you visit our website or contact us through online forms.
We process personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
By using our website, you acknowledge the practices described in this Privacy Notice.
2. Who We Are
Leadway Fire and Safety Services provides fire safety consultancy, inspections, compliance support, and training services.
If you have any questions about this Privacy Notice or how we handle personal data, you can contact us at:
Email: info@leadwayfiresafety.co.uk
Company: Leadway Fire and Safety Services
Location: United Kingdom
3. Information We Collect
Information You Provide
- Name
- Email address
- Phone number
- Organisation or company name
- Information submitted through contact or enquiry forms
Automatically Collected Information
- IP address
- Browser type and version
- Device type
- Pages visited and time spent
- Date and time of visits
- Referring website addresses
This information helps us understand how visitors use our website and improve our services.
4. How We Use Your Information
We use your information to:
- Respond to enquiries and provide requested information
- Provide fire safety services or training information
- Communicate regarding consultations, inspections, or bookings
- Improve our website and services
- Maintain website security and prevent misuse
- Meet legal or regulatory obligations
5. Lawful Basis for Processing
Under the UK GDPR, we process personal data based on:
- Legitimate interests
- Contractual necessity
- Legal obligations
- Consent
6. Cookies and Website Analytics
Our website may use cookies to enhance user experience and analyse traffic.
Cookies may be used to:
- Understand how visitors interact with the website
- Improve functionality and performance
- Support security and system administration
You can control or disable cookies through your browser settings.
7. Data Sharing
We do not sell or rent personal data.
We may share data with:
- IT or website service providers
- Professional advisers
- Regulatory authorities (if required by law)
8. Data Storage and Security
We take appropriate measures to protect personal data from unauthorised access, alteration, or loss.
9. Data Retention
We retain personal data only as long as necessary to:
- Respond to enquiries
- Deliver services
- Meet legal obligations
Data is securely deleted or anonymised when no longer required.
10. Your Data Protection Rights
You have the right to:
- Access your data
- Request correction
- Request deletion
- Restrict processing
- Object to processing
- Withdraw consent
11. Complaints
You have the right to lodge a complaint with the Information Commissioner’s Office (ICO):
https://www.ico.org.uk
We encourage you to contact us first to resolve any concerns.
12. Changes to This Privacy Notice
We may update this Privacy Notice from time to time. The latest version will always be available on our website.
13. Contact Us
For any questions, please contact:
Leadway Fire and Safety Services
Email: info@leadwayfiresafety.co.uk